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© 2019 Luxury Thai Spa, All rights reserved.

POLICIES

  • Booking Policy

    • Reservations

      • Please arrive at least ten minutes before your scheduled appointment time in order to ensure a full massage session.

      • Services will begin and end on time as a courtesy to the next guest.

      • A credit card is required to reserve appointments for parties of 3 or more.

    • Tardiness

      • We understand that sometimes being late is unavoidable. However, depending on the tardiness of a client, we may be forced to shorten or reschedule your session.

      • Clients who arrive late will still be charged in full for their scheduled session.

    • Cancellations

      • Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies.  

      • Failure to notify the spa of cancellation or no-shows will result in a %50 charge.

        • For facials and nails, you must notify of cancellation within 4 hrs of the appointment else there will be a 50% charge.​

      • Rescheduling your appointment will result in no fees.

      • Same-day cancellations for groups of 3 or more will result in %50 charge. 

      • If for any reason, Luxury Thai Spa needs to reschedule or cancel appointment, as much notice as possible will be given.

    • Rescheduling

      • Rescheduling an appointment with or without 24 hours notice will result in no fee. 

        • However, rescheduling an appointment more than 2 times for different days is not allowed, else a full fee is applied if you fail to show up and all cancellation policies apply. Many of our staff are called in and entering the spa with the client deciding to reschedule multiple occasions equates to a no-show for that staff member. Please be courteous of your booking. 

  • Liability Waiver

    • Please notify your therapist before receiving treatments if you're have high blood pressure, special physical concerns, diabetes, or are pregnant.

    • Tips for your Visit

      • We are not responsible for lost or stolen items.

      • Please respect the right to a quiet atmosphere for all guests. We ask that you refrain from talking loudly and that you turn off cell phones.

      • Remember to rest and drink water before and after massage session.

      • Free parking is available in front and behind Luxury Thai Spa.

  • Purchase Policy

    • Luxury Thai Spa accepts Visa, MasterCard and Discover for credit card transactions. We do not accept American Express. Gift cards purchased through and for our establishment and cash are also accepted. No personal checks are accepted.​

  • Return/Refund Policy

    • All service sales and gift card sales are final.

    • There are no refunds whatsoever.

  • Privacy Policy

    • We often expand our services and treatments to bring you the best possible experience. Although we make every effort to keep our website and spa menu updated, please note that prices and services are subject to change at any time.

    • These policies are subject to be changed at any time by Luxury Thai Spa.